Greetings Floor Dealers! One challenge faced by anyone participating in a high-quality coaching program (Like Flooring Success Systems), attending a seminar, reading a business or self-improvement book, etc., is how to take the seemingly endless cascade of great information and organize it, so it’s useful. I am a HUGE believer in self-education and coaching. School [...]
Greetings Floor Dealers! The “Schedule Warning” strategy is a fabulous way to turn a negative (for your clients) into a positive. When a dealer is booked solid and can’t fit a client’s installation in right when the client needs it, the temptation is to get apologetic and turn gyrations trying to shoe-horn them into a [...]
Greetings Floor Dealers! Here are some stats: If your client has a good experience with your store, they’ll tell 10 people. If they have a bad experience, they’ll tell 20 people. If something goes wrong, and you “WOW” them by fixing it above and beyond their expectations, they’ll tell 30 people. (Ron Rosenberg wrote a [...]
Greetings Floor Dealers! In it’s simplest definition, “Massive Action” means applying multiple solutions to the resolution of a problem at the same time. Usually there is more than one solution to any problem, business or personal. With “Massive Action,” instead of trying one solution at a time, you implement each possible solution simultaneously. Dan Kennedy [...]
Greetings Floor Dealers! “How Quickly Should I See A Return On My Investment?” The title of this article is based on a question that comes up periodically, especially with new clients or dealers who are considering becoming a client. They want to know how quickly they will recoup the investment they made (or are going [...]
Greetings Floor Dealers! The purpose of your business is to fund and facilitate your Ideal Lifestyle. Yet most flooring dealers sacrifice their Ideal Lifestyle to facilitate their business. Part of the problem is not having a crystal clear picture of exactly what you want your life to look like, then building a business that can [...]