In my previous column, I detailed the many problems dealers face when buying leads from HomeAdivsor, Angie’s List and other lead generation companies. Here’s a quick summary of the problems I discussed. You have no control over the types or quality of leads. You have no control over how the leads get generated. Buying leads [...]
In Part 1 and Part 2, I outlined the ultimate floor marketing system. It consists of three simple steps: before, during and after. Before is what you do to attract new customers before they have purchased from you. During is what you do to get out of the “proposal” business, close a lot more sales [...]
In my last column, I outlined the ultimate floor marketing system which consists of three simple steps: before, during and after. Before is what you do to attract new customers before they have purchased from you. During is what you do to get out of the “proposal” business and instead close a lot more sales [...]
In my previous post, I outlined the differences between dealers who are hunters and dealers who are ranchers. Most dealers are hunters, meaning they are transaction-oriented. They spend their time, energy and money hunting down the next customer, bagging it, skinning it. Then they’re off hunting for the next one. Three big problems with customer [...]
“How many of you communicate with your past customers on a monthly basis?” I asked dealers at a Digital Domination Boot Camp I was conducting during the Chicago Floor Covering Association’s annual Product Showcase. No one raised their hand. That is not unusual. I poll most of my audiences with that question, and at most I’ll [...]
In Part 1 and Part 2, I presented strategies for developing and nurturing referral relationships with other businesses, and how those relationships can generate $250,000 to $1 Million (or more) in annual revenue with extremely low marketing costs. Essentially the goal is to round up, nurture, grow, and profit from a herd of businesses who [...]
In Part 1, I outlined why developing referral relationships with other businesses is such a powerful and important strategy for growing your business, and I presented two strategies for developing these relationships. Now let’s look at some additional strategies for developing and nurturing those relationships. 3-Step System Step 1: The unusual mailer. Send letters to [...]
In Part 1 I told the story of Earl Swalm, a dealer from Canada who increased his revenue by 50% and cut his work hours in half. In Part 2 I covered some of the strategies he used to grow his revenue. In this installment, I’ll discuss how he was able to cut his work [...]
In the first installment you learned how Earl Swalm, a Canadian floor dealer, took control of his business and grew it by 50% in one year, while at the same time cutting his work hours to less than 35 per week. In this installment I’m going to cover the sales and marketing strategies Earl used [...]
“I’m trying to implement improvements to my selling system,” a dealer that I was coaching told me, “But I’m getting resistance from some members of my sales team. How can I get them onboard?” A lot of dealers can relate to this question. I get it most often when I’m helping dealers implement a more [...]