In Part 1 of this series, I discussed how you can increase your closed sales ratio simply by maximizing your repeat and referred customers. In this installment, I’m going to explain why having a selling system will also help you increase your closed sales. “We now have a 70% close rate,” Rob, a dealer from [...]
"We’ve been advertising with Angie’s List and Home Advisor, and running Google Adwords." That's what a dealer from Colorado told me during a consultation. We were meeting because he wanted to discuss additional ways to market his business. “What’s your monthly ad spend for all of those?” I asked. “About $6,000.” “If ten people walk into [...]
“I’m trying to implement improvements to my selling system,” a dealer that I was coaching told me, “But I’m getting resistance from some members of my sales team. How can I get them onboard?” A lot of dealers can relate to this question. I get it most often when I’m helping dealers implement a more [...]
“I’ve told my sales team they need to increase their closed sales, but nothing improves.” This was the sentiment expressed to me by a frustrated flooring dealer. Actually, I’ve heard this complaint in various forms from many dealers. The problem occurs because retailers inform their salespeople of the end result they want but fail to [...]
If you don't have a system for selling, you'll be at the mercy of your customers system for buying. "I'm now closing almost 100% of my sales." I was on the phone with Kate, a flooring salesperson who works for Jerome, a floor dealer in my Flooring Success Systems program. I was doing a private coaching [...]
Greetings Floor Dealers! Every person who walks through your door is on a 1-10 scale of being “ready to buy.” 1 meaning they are not ready at all, and 10 meaning “I gotta have it now, baby! Just show me where to sign!” Anyone who is less than an 8, 9 or 10 is really [...]
Referrals are critical for your prosperity in business for many, many reasons. Here are just a few: Zero marketing costs. They are less price-resistant than cold prospects. They tend to have higher than average sales tickets than cold prospects. You are entering the relationship on 'borrowed trust.' In other words, somebody the client trusted referred [...]