dealing with objections

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Why Objections Are Your Friend

Greetings Floor Dealers! When a prospect voices an objection, most flooring sales people go into paroxysms of fear, frustration, anger, etc.  This is because they see an objection as a “no.”  This couldn’t be further from the truth in most cases. When someone gives you an objection, what they are really telling you is that [...]

By |2019-02-12T16:30:07-07:00May 28th, 2015|

What to say when someone says “Let Me Think About It.”

Greetings Floor Dealers! Having someone that’s “almost persuaded” to buy can be worse than having someone say no.  Your job as a sales professional is to get to a “yes” or “no” answer as quickly as possible.  When you allow someone to give you something other than a definitive yes-or-no answer (i.e. “I’m not sure” [...]

By |2019-02-12T16:30:18-07:00May 21st, 2015|